FAQ's

About our gift baskets

Each basket contains carefully selected items designed to support and comfort someone going through cancer treatment. Each basket is described in detail on the product page.

Yes. Each basket type allows you to order it in a basket or backpack

Yes, all items are chosen with advice from cancer care professionals and patients, focusing on gentle, soothing, and supportive products.

There are two basket sizes and each are chosen to give the maximum support to the patient

Yes. Every basket includes a card with your personal message at no extra cost.

Shipping & Delivery

Yes, we deliver to all addresses within the UK and Republic of Ireland.

Standard delivery is within 5 working days.

No. We handle all duties and VAT for UK and Ireland deliveries - there are no additional charges for the recipient.

Ordering & Payment

We accept credit/debit cards, PayPal, Apple Pay

Yes. Please contact us for personalised support and pricing on bulk or company wellness gifts.

Yes, just leave the gift message blank and we won’t include sender information.

Health & Sensitivity

Most of our items are fragrance-free and suitable for sensitive skin. Details are listed on each product page.

We offer pre-curated baskets based on our extensive knowledge. You can also contact us for guidance.

Returns & Support

Due to the nature of the products, returns are only accepted for damaged or incorrect items.

Please contact us within 48 hours of delivery with a photo and we’ll arrange a replacement or refund.

You can email us at info@oliviasgift.com